Title: Data-driven Prediction and Dynamic Decision Making for Hospital Operations
Speaker: Dr. Qihao Wu (Rotman School of Management, University of Toronto; Department of Data and Systems Engineering, HKU)
Date: Oct 06, 2026 (Tuesday)
Time: 3:00 pm - 4:00 pm
Venue: Tam Wing Fan Innovation Wing Two, G/F, Run Run Shaw Building, HKU
Registration Link: https://forms.cloud.microsoft/r/1TtEiDWygf
ITS Student Committee will provide snacks and beverages for registered participants.





Abstract:
Modern healthcare operations are becoming increasingly complicated. Improving the efficiency and the quality of healthcare delivery is a significant research agenda that advances public welfare. This work aims to bridge the research gap of deploying both OR and AI solutions in prediction and decision-making tasks for hospital operations, with particular considerations about explainability, robustness, equity, and the curse of dimensionality. At macrolevel, patient boarding across Hong Kong public hospitals during the Omicron surge has been evaluated and interpreted.
Vector autoregression with lagged variables is used to predict patient waiting times and analyze the causality. At mesolevel, a robust patient-redirecting policy for coordinating multiple inpatient units has been proposed to address the imbalance between patient demand and healthcare resource supply. With the structural properties of the formulated constrained Markov decision process (MDP), the distributionally robust optimization can be efficiently solved.
At microlevel, an effective outpatient scheduling scheme that ensures equitable access to care for heterogeneous patients has been developed based on MDP and an optimal stopping mechanism. The contributions can be summarized into two aspects. Methodologically, the novel OR and AI solutions developed for healthcare operations, such as explainable AI frameworks, constrained MDPs, and model-informed RL, can also be applied to other domains, particularly in terms of explainability, robustness, equity, and large-scale optimization. Regarding healthcare applications, this work comprehensively traverses macrolevel, mesolevel, and microlevel. The key findings, such as elderly admission leading to patient boarding, robust inpatient redirect policies, and equitable outpatient scheduling, serve as managerial implications for stakeholders' decision support.
Bios: Dr. Wu is joining the Rotman School of Management as a postdoctoral fellow, with a cross-appointment in the Department of Psychiatry, University of Toronto. He received his Ph.D. in the Department of Data and Systems Engineering from HKU, his M.Sc. from Imperial College, and a dual B.Eng. (honours) from Beijing Jiaotong-Wollongong joint program. Qihao’s research focuses on healthcare management, OR, and AI, particularly data-driven operations and decisions in complex systems.











